Bangladesh’s 2nd largest mobile operator introduces service robots

DHAKA, Jan. 22 (NsNewsWire) — Bangladesh’s second largest mobile phone operator Robi Axiata Limited has introduced Robi-servicebots, intelligent humanoids or service robots powered by a robust cloud-based artificial intelligence platform, reports Xinhua.
The servicebots were unveiled at a ceremony held at the corporate office of Robi, a joint venture of Axiata Group Berhad (Malaysia), Bharti Airtel Limited (India) and NTT DoCoMo Inc. (Japan), in the capital Dhaka on Sunday.
Robi officials explained and demonstrated the service features of the Robi-servicebots at the event.
Based on Robi’s innovative “Robotics-as-a-Service” model, the company said in a statement that the Robi-servicebots are designed for deployment at Robi’s designated sales and service centers that need to deliver high-quality services to customers and users without the need for human interactions.
These humanoids are perfectly suited and capable of ushering in a new era of service excellence for the technology service providers, fintech, retail, healthcare, hospitality and other services sectors, it said.
Robi’s Managing Director and CEO Mahtab Uddin Ahmed said, “The introduction of Artificial Intelligence powered Robi-servicebots clearly shows that Robi is leading the transformation journey towards becoming a truly digital company in the industry.”  Enditem